Find answers to feequently asked questions below. If your questions aren't on the list feel free to ask me anything you'd like through e-mail at LucasMixMastering@gmail.com
Mixing & Mastering
Can you edit my drums?
Absolutely. Tell us about it.
How many revisions will I get?
1 revision is always included. You can get Unlimited Revisions within a (month window) by paying a price depending of the work.
How long does it take you guys to deliver?
Once your material is received and verified it'll typically take us 7 working days for Mastering, 7-10 working days for Mixing & Mastering, 10-15 working days for Remix & Production, to deliver the first Audition File. Revisions take extra time. For multiple songs or production work it will take us reasonably longer and it should be discussed with us beforehand.
Do you offer money back policy?
Unluckily, we no longer offer money back guarantee.
My vocals are a bit (or maybe a lot) out of tune. Can you edit them?
Absolutely. We use AutoTune®, Melodyne® and Cubase® to manually edit your tracks to perfection. Just tell us about it. Don't worry – our producers do this very skillfully and patiently. We won't make you sound like Cher… unless you want us to!
Can you remix or produce my song?
You bet! House? Rock? Pop? Latin? Electro? Orchestral? Just choose a style or a reference track, and we'll produce an arrangement that will knock your socks off.
How should I credit for Lucas Toledo's work?
Can I have the session files at the end of the job?
Yes, just tell us about it when placing your order. We'll print all separate files inclusive of analogue and valve treatment, so that you can recreate the mix on any DAW.
How good will my music sound?
Lucas Toledo and his mates have many years experience and great taste in music. If your music is good, we'll make it sound superb. If your music is bad, we'll make it sound superb ;-)
What's the difference between mixing and mastering?
What type of music do you mix and master?
I work on all genres of music! Yes, that is correct, I work with EVERY genre and its sub-genres and in any language! I have been Professionally Mixing and Mastering every genre of music and language in over 100+ Countries worldwide! Everything from Rock to Hip-Hop, Electronic Dance Music to Country, R&B to Classical, Reggae to Bollywood and much more! I even do orchestral for films and video games! There is literally NOTHING I can NOT Mix and Master!
What should I have my audio mastered?
Mastering is the final step in bringing your recording to its optimum potential. It gives your music the professional commercial quality necessary to compete nationally and globally. No matter if your audio is planned for radio, CD/cassette duplication, CD-ROM/DVD authoring or publishing to the world wide web, it must be mastered to take full advantage of the media in which it is to be released.
Why can't I master my own songs?
Can I hear samples of your work?
How do I know it will sound better?
Lucas Toledo has over 12 years experience making your material sound better, its what we do! You always have input into how your project sounds, and we make any necessary changes until you are completely satisfied. I will do everything I can to make your audio project sound more than incredible.
Digital or Analog?
Do You Master For iTunes?
Do You Master for SoundCloud?
What's the process?
Once complete, your files will be delivered to you in a personal private Cloud folder shared between us, you can choose to delete the files and folder or keep it to transfer material in the future if needed.
What Will I Receive?
You will NOT receive a copy of the session where I mixed and mastered. Although I can send the individual processed stems of your project at extra cost.
Sending Marterial
Mixing and mastering tips: How should I prepare my material?
Sending material for Mixing
Sending Material for Mastering
Turnaround Time & Delivery
How long will it take to Mix / Master my material?
I need my project ASAP! Do you offer rush order services?
Where are you located and what is your Time Zone?
Pricing & Payment
How can you Mix & Master for such a low price?
What type of payments do you accept?
What is your refund policy?
How do I make my Order?
I have a Coupon Code, How do I use it?
Guarantees & Satisfaction
So you will work until I am 100% satisfied?
What Makes Mikes Mix & Master Better Than The Rest?
Revisions
How Does Revisions Work?
Turn around for revisions are 5 business days (Though are sometimes delivered sooner depending on the studio schedule)
Below are the details of what IS and IS NOT included in your allowed revisions:
Adjustments to instructions mentioned on the mixing form, that perhaps aren’t exactly how you envisioned them
You’d like the volume of an instrument and/or vocal adjusted.
You’d like effects adjusted (i.e. more reverb, less delay)
Does not include adding any new instruction that was not mentioned in the original Mixing Form
Does not include arrangement changes: Things like creating drops, stop effects and mutes
New file submissions are not included (Vocal files or instrument files)
Terms & Conditions (IMPORTANT)
Terms & Conditions
These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full and without reservation. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
This Agreement shall only be accepted and binding on the Company once:
- the Client shall have completed the online Online Booking; and
- the Client shall have supplied the Company with all the audio material and written information necessary to begin the session
- Lucas Mix and Mastering shall have received cleared payment for the entire session.
- In any event, unless otherwise agreed in writing by a director of the Company, the online Booking Form and these conditions alone shall apply to all goods supplied and work done by the Company for the Client
Unless otherwise stated, and/or its licensors own the intellectual property rights published on this website and materials used on www.lucasmixmastering.com and/or www.lucastoledo.me. Subject to the license below, all these intellectual property rights are reserved.
Republish material from this website in neither print nor digital media or documents (including republication on another website);
Sell, rent or sub-license material from the website;
Show any material from the website in public;
Reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
Edit or otherwise modify any material on the website;
Redistribute material from this website - except for content specifically and expressly made available for redistribution; or
Republish or reproduce any part of this website through the use of iframes or screenscrapers.
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
This includes:
Data mining
Data extraction
Data harvesting
'Framing' (iframes)
Article 'Spinning'
You must not use this website for any purposes related to marketing without the express written consent of Lucas Toledo.
If provides you with an user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. You alone are responsible for your password and user ID security.
We reserve the right to disable your user ID and password at our sole discretion without notice or explanation.
In these terms and conditions, "your user content" means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaints.
We reserve the right to edit or remove any material submitted to this website, or stored on our servers.
This website is provided "as is" without any representations or warranties, express or implied. Makes no representations or warranties in relation to this website or the information and materials provided on this website.
The information on this website is complete, true, accurate or non-misleading.
Lucas Mix and Mastering shall use its reasonable endeavors to correct any such defect and to effect replacement of such lost or damaged materials so notified to it or of which it is made aware which are attributable to faulty materials or workmanship or the negligence of Lucas Mix and Mastering
In the event that the client shall actually suffer any loss or damage arising directly from the negligence or breach of contract or statutory duty of Lucas Mix and Mastering then other than in cases of death or personal injury the Company's liability, therefore, shall be limited in any event to the Maximum Liability in respect of the aggregate of all instances of such negligence and/or breach arising out of Lucas Mix and Mastering's performance of its obligations under this Agreement
- Indirect or consequential loss or damage
- Economic loss including without limitation any loss of profits or goodwill or anticipated savings arising from any fault in the Studio or any act or omission of the Company its servants or agents in respect of this Agreement
Notwithstanding any other term of this Agreement, Lucas Mix and Mastering shall not be under any liability for any failure to perform any of its obligations under this Agreement due to Force Majeure. Following notification by Lucas Mix and Mastering to the Client of such cause, Lucas Mix and Mastering shall be allowed a reasonable extension of time for the performance of its obligations. For the Purpose of this Condition, 'Force Majeure' means:
- Act of God, explosion, flood, tempest, fire or accident; war or threat of war, terrorist act, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority;
- import or export regulations or embargoes;
- strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of the Company or of a third party);
- difficulties in obtaining raw materials, labor, fuel, parts or machinery;
In the event of Studio Breakdown Lucas Mix and Mastering shall, at its option, either replace (as soon as can reasonably be arranged) the Studio facilities to which the Client was entitled by the terms hereof and which have been lost as a result of such Studio Breakdown or credit or refund to the Client the Booking Fee in respect of the Booking at its discretion.
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.
You accept that, as a limited liability entity, has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Lucas Toledo's officers or employees in respect of any losses you suffer in connection with the website.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Lucas Toledo's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors.
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.
The Client hereby covenants and undertakes to Lucas Mix and Mastering that it shall indemnify the Company against any injury, loss, damage, liabilities, costs and/or expenses suffered by the Company arising from:
- the Client's cancellation of the Booking including without limitation any reasonable costs or expenses incurred by the Company in connection with the Booking
- the Client's making, use or exploitation of the Recordings
- the Client's breach of any of the warranties undertakings or agreements on its part to be observed or performed by the terms of this Agreement
Without prejudice to Lucas Toledo's other rights under these terms and conditions, if you breach these terms and conditions in any way, may take such action as deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
May revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.
Lucas Mix and Mastering may transfer, sub-contract or otherwise deal with Lucas Toledo's rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These terms and conditions, together with Lucas Toledo's Privacy Policy constitute the entire agreement between you and in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.
These terms and conditions will be governed by and construed in accordance with the laws of Spain, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Spain.
Lucas Mix and Mastering grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express consent written by Lucas Mix and Mastering. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
Lucas Mix and Mastering shall carry out the Work described in the online Booking Order with all due care and diligence using suitable equipment and competent engineers.
The Eq, Compression, Edit, Mix, Remix and Compositions details remain the Intellectual Property of Lucas Toledo.
It is condition of this Agreement that all Client's Recording shall have been copied by the Client before delivery to the Company, and that the Company's liability for loss of, or damage to, a Client's Recording shall be limited to the value of the media on which it is Recorded.
- The quality of one and two track instrumentals.
- Correct preparation of any material sent for mastering.
- Arrangement and layout of vocals and instruments.
- Ensuring all audio files needed for the service ordered are included.
- Ensuring the material has been prepared and sent correctly.
- Ensuring all notes and requests are included in detailed documentation.
- Ensuring all spelling for the song name, artist name and other credits is correct.
- Ensuring contact information is provided and spelled correctly.
- Ensuring cover art and ISRC data is included (if available).
- Copyrights for any uploaded material.
- Ownership and rights of all uploaded material.
- Order number is included in upload.
The Company shall not return materials to the client once the session is complete. All final masters will be delivered to the Client (via FTP or other suitable online transfer methods).
Turn around for revisions are 5 business days (Though are sometimes delivered sooner depending on the studio schedule)
Below are the details of what IS and IS NOT included in your allowed revisions:
Radio Edits
Storage
Sales and Discounts
Understanding and Responsibility
The Client shall procure that neither the Client nor any of the Client's Personnel shall be held out as an agent of or pledge the credit of the Company.
All notices required to be given hereunder shall be in writing and deemed properly served if delivered by hand or sent by fax (PROVIDED that proof of transmission can be produced) to the address or fax number respectively of the applicable party specified on the Booking Form on the date of delivery or transmission or if sent by recorded delivery post to such address within two (2) working days of posting.